How Can We Help?
Get in touch with our team. We're here to help with any questions or concerns about your mobile mechanic experience.
24/7 Support
Quick Response
Multiple Channels
Get in Touch
Choose the best way to reach us based on your needs. We typically respond within 24 hours.
Customer Support
Questions, feedback, or need help? Our support team is here for you.
support@TravelMechanic.aiBusiness Partners
Interested in partnering with us? Let's discuss opportunities together.
partners@TravelMechanic.aiJoin Our Team
Looking to join the TravelMechanic team? We'd love to hear from you.
jobs@TravelMechanic.aiOr Skip the Wait Entirely
Need immediate assistance? Text our AI and get connected with a certified mechanic instantly.
Fast & Reliable
Our commitment to exceptional customer service, backed by real numbers.
< 24hrs
Response Time
Average email response time
98%
Resolution Rate
Issues resolved on first contact
24/7
Availability
Round-the-clock support
1k+
Inquiries Handled
Successfully assisted customers
Common Questions
Quick answers to questions you might have before reaching out.
We typically respond to all support emails within 24 hours during business days. For urgent matters, we recommend texting our AI directly at (888) 339-4106 for immediate assistance.
Please include your full name, phone number, and a detailed description of your issue or question. If it's related to a specific service, include your vehicle information and service date if applicable.
Currently, we handle most inquiries via email and text for better tracking and documentation. For immediate service needs, text 'Mechanic' to (888) 339-4106 to connect with our AI assistant.
Yes! Our AI assistant supports multiple languages. Simply text in your preferred language, and our system will respond accordingly.